Common Q & A

│From Nature / Common Q & A│

Q1: Can you eat the dried fruit after it has been soaked?

A1: No problem! After the fruit is dried, the essence is still fruit


Q2: Does the bottle come with a protective sleeve?

A2: Yes! All our glass bottles come with a black protective sleeve 😊


Q3: What flavors I can’t drink during pregnancy?

A3: Pregnant women must avoid Roselle! Other flavors is all right 😊 If pregnant women is worry, also can consult the doctor of obstetrics and gynecology directly.


Q4: Why the dried fruit taste bitter, is it normal?

A4: If there is bitterness, it is mainly caused by lemon peel! It is recommended that you can cut the lemon peel before soaking, there will be no such problems 😊


Q5: I don’t want certain flavors, can I choose?

A5: The Mixed Dried Fruit is not available for selection (because it is mixed ~). If you want to choose yourself, you can purchase the Optional Combo.


Q6: Dried fruit box size?

A6: The 15pack of mixed dried fruit box is 19x11.5x4.5; the box of slim bottle + mixed dried fruit is 23.5x20x7.5; the box of chubby bottle + mixed dried fruit is 19.5x21x9.5


Q7: It is normal to have a hole under the protective sleeve of the glass bottle?

A7: The hole under the protective sleeve is an exhaust hole, not a flaw!


Q8: Why I can’t choose the flavor in the optional combo?

A8: You can write your favorite taste and quantity in the remarks column on the order page😊